Privacy Policy
"Your Privacy is Our Priority"
At SimpleCleanz, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Last Updated: April 20, 2026
1. Information We Collect
We collect information you provide directly, such as:
- • Contact Information: Name, email, phone number, address
- • Account Information: Login credentials, preferences
- • Payment Information: Credit card and billing details (processed securely via Stripe)
- • Service Information: Booking details, cleaning preferences, special requests
- • Communication Data: Messages, feedback, support requests
2. How We Use Your Information
We use your information to:
- • Provide, operate, and improve our cleaning services
- • Process payments and send billing information
- • Send service confirmations and appointment reminders
- • Respond to your inquiries and customer support requests
- • Send promotional emails and marketing materials (with your consent)
- • Comply with legal obligations and enforce our terms
- • Improve user experience through analytics
3. Data Security & Compliance
We implement industry-standard security measures to protect your personal information:
- • HTTPS/TLS Encryption: All data in transit is encrypted
- • PCI DSS Compliance: Payment information handled securely via Stripe
- • Access Controls: Only authorized personnel access personal data
- • Regular Audits: We conduct security assessments to protect your data
- • Background Checks: All cleaning technicians are thoroughly vetted and insured
4. Sharing Your Information
We do NOT sell or rent your personal information. We may share it with:
- • Service Providers: Payment processors, email service providers, CRM systems
- • Assigned Technicians: Relevant appointment and service details only
- • Legal Requirements: When required by law enforcement or court order
- • Business Partners: With your explicit consent for partnership programs
5. Cookies & Analytics
We use cookies and similar tracking technologies to:
- • Remember your login and preferences
- • Understand how you use our website
- • Improve our services based on user behavior
- • Display personalized content and advertisements
You can control cookies in your browser settings and opt-out of targeted advertising.
6. Your Privacy Rights
You have the right to:
- • Access: Request a copy of your personal information
- • Correct: Update or correct inaccurate data
- • Delete: Request deletion of your account and data (subject to legal retention requirements)
- • Opt-Out: Unsubscribe from marketing emails at any time
- • Data Portability: Request your data in a portable format
To exercise these rights, contact us at privacy@simplecleanz.com
7. Marketing Communications & Unsubscribe
We may send promotional emails, but only with your consent. Every email includes an unsubscribe link at the bottom. You can also:
- • Click "Unsubscribe" in any marketing email
- • Update your preferences in your account settings
- • Contact us at support@simplecleanz.com
Note: You will continue to receive transactional emails (confirmations, reminders, receipts) even if you unsubscribe from marketing.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. Your continued use of our services signifies your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: